When posting a thread, please give us information about your machine specs so we can help you better.
Mini-Troubleshooting FAQQ: How do I run a tracert?
- Always give your operating system (and service pack if possible). If you use Vista (Or Windows 7) specify if UAC (User account control) is on or off.
- If you're having video issues, post the make and model of your video card (and if you run RO in full screen or windowed mode) (with the driver version if possible).
- If you're having sound issues, post the make and model of your sound card (with the driver version if possible).
A: Follow the steps here
for Windows operating systems (may be slightly different on each version).
So on and so forth. Good luck!