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Tech Help & RO Support Stumped? Try asking here about technical issues with the RO client or other computer problems.

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Old 04-15-2012, 08:18 PM   #1
Candy Man
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Default Cannot init d3d OR grf file

Trying to get Ro to run after I reformatted this notebook.
It's a Gateway MT6920 Notebook with windows XP.
After patching and trying to run Ro from the client I'll get d3d OR grf file error.

I'm thinking it's a driver problem since I've had to update some drivers on here to get things to run properly but I had a lot of trouble finding the compatible video driver for this model with XP OS. I tried out one that must have not been the correct one since it still isn't working. Unless it's another issue since I've read a lot of people have had problems with this error.
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Old 04-15-2012, 11:27 PM   #2
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Default Re: Cannot init d3d OR grf file

This is the page you are trying to find http://support.gateway.com/us/en/pro...1&modelId=3109

Also install DirectX http://www.microsoft.com/download/en/details.aspx?id=35
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Old 04-15-2012, 11:56 PM   #3
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Default Re: Cannot init d3d OR grf file

That's the first place I was trying to find graphics drivers but if you go under windows xp professional x32 there are only three drivers. Unless one of those drivers would help.
Would I be better off going with a driver from another OS option?

I made sure to update DirectX when I was trying to update more drivers.
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